The Caremax Double Medical Step Stool is a heavy-duty, reinforced climbing aid designed specifically for clinical environments. It provides a safe, stable solution for patients needing to access high examination couches, hospital beds, or X-ray equipment. Its robust construction makes it an essential piece of furniture for hospitals, pharmacies, and physiotherapy practices.
Key Safety Features
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Non-Slip Traction Surfaces: Each step is fitted with a durable, high-friction black rubber matting to ensure secure footing, even in high-traffic clinical settings.
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Reinforced Steel Frame: Built with a professional-grade, powder-coated white steel frame, designed to withstand high weight capacities without flexing or tipping.
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Anti-Marking Rubber Feet: The four legs are capped with non-slip, non-marking rubber tips that provide maximum stability while protecting hospital floor surfaces from scratches.
Clinical Specifications
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Two-Tier Design: The staggered height allows for a natural, two-step motion, significantly reducing the strain on patients with limited mobility.
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Hygienic Finish: The smooth, powder-coated surface and stainless steel edging are designed for easy sanitation and compliance with strict infection-control protocols.
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Compact Footprint: Engineered to provide a wide, stable base while remaining compact enough to be tucked under examination tables when not in use.
At Caremax, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a refund policy as outlined below.
Returns
You may return your purchase within 30 days of delivery for a full refund. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
To initiate a return, please contact our customer service team at [insert contact information] with your order number and reason for return. Our team will provide you with a return authorization number and instructions for returning the item.
Refunds
Once we receive your returned item, we will inspect it to ensure it meets our return policy criteria. If approved, we will issue a refund to your original payment method within 7-10 business days. Please note that shipping and handling fees are non-refundable.
Exchanges
If you would like to exchange your item for a different product, please contact our customer service team at [insert contact information] with your order number and desired exchange. Our team will provide you with instructions for returning the original item and ordering the new item.
Damaged or Defective Products
If your item arrives damaged or defective, please contact our customer service team at [insert contact information] within 7 days of delivery. We will work with you to arrange for a replacement or refund.
Please note that we reserve the right to refuse a return or exchange if the item does not meet our return policy criteria.
Contact Us
If you have any questions or concerns about our refund policy, please contact us at info@caremax.co.za
